Weekend Evening Hospitality Ambassador
2 weeks ago
At Bozzuto, we're passionate about delivering exceptional experiences. Guided by our core values of creativity, concern, passion, and perfection, we've been crafting inspiring communities for three decades. As the Weekend Evening Concierge, you'll be the first point of contact for our residents and prospects, setting the tone for a positive and memorable experience. Your natural ability to build rapport and create a sense of belonging will be key to your success. You'll take pride in personalizing every interaction, knowing the names and preferences of our residents, including their furry friends. Your responsibilities will include:
Key Responsibilities:- Solving problems and providing timely assistance to residents and prospects with care and attention to detail
- Event planning and execution, fostering a sense of community and engagement among residents
- Building brand loyalty by ensuring a consistently positive experience and meticulously cared-for community
- Generating awareness and interest through social media
- Encouraging happy customers to share their experiences on social networking sites
- Organizing front desk logs, package rooms, club room reservations, and freight elevators with precision and attention to detail
What We're Looking For:
- 2+ years' experience in a hospitality, retail, travel, or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- Competence with various software, apps, and computer programs
- An eye for detail and a knack for anticipating customer needs
- A customer-focused mentality
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays)
What We Offer:
- A competitive hourly rate of $17-20 per hour (plus additional bonus opportunities)
- A wide range of programs to support the overall health of you and your family
- An award-winning culture and amazing workspaces
Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V.
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