Distributed Computing Support Specialist

3 weeks ago


San Francisco, California, United States Databricks Full time
Designated Support Engineer Role:
Databricks is seeking an experienced Designated Support Engineer to join our team. As a key member of our support organization, you will be responsible for providing high-touch support to our largest strategic accounts, driving business results, and building strong relationships with our customers.

About the Role:
* Develop and maintain close relationships with strategic customers
* Coordinate and prioritize business-critical cases/events
* Project manage all open support cases on a daily basis
* Facilitate correspondence with Engineering, Product Team, SMEs, Accounts Teams

Requirements:
* 3-5 years of customer-facing experience as Technical Account Manager or Designated Support Engineer
* Minimum 3 years' experience designing, developing, testing, and sustaining Python/Java/Scala-based applications
* Demonstrated analytical and problem-solving skills in a 'Distributed Big Data Computing' environment

Compensation:
* Base salary: $102,400-$181,200 USD per year
* Comprehensive benefits package
* Opportunities for career growth and professional development


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