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Customer Service Representative

2 months ago

Clarksville, Indiana, United States Once Upon A Child Clarksville Full time
Job Overview

Once Upon A Child is dedicated to providing a delightful and efficient experience for those looking to buy and sell gently used children's items. Our mission is to make affordable children's clothing, toys, baby furniture, and equipment accessible to families every day. We prioritize quality, safety, and value, reflecting the same values that are important to our customers.

We are currently seeking enthusiastic and motivated individuals who have a passion for working with children and thrive in a lively, collaborative atmosphere. Ideal candidates should be available for various shifts, including evenings and weekends. Key responsibilities will encompass processing transactions, managing returns, responding to customer inquiries, assisting shoppers, tagging merchandise, and effectively communicating our buying process.

The successful candidate should possess the following qualifications:

1) Excellent customer service and communication abilities

2) Fundamental math skills

3) Capability to work independently

4) Sensitivity in handling customer interactions

5) Ability to maintain a fast pace while ensuring accuracy

6) Flexibility in work schedules, including weekends and holidays

7) Proficiency in clearly explaining our Buy Policy to customers