Customer Experience Coordinator

4 days ago


Glen Allen, Virginia, United States Michaels Stores Full time
About the Job

We're looking for a skilled Customer Experience Coordinator to join our Richmond-Broad, VA store team. As a key member of our customer-facing staff, you'll be responsible for delivering exceptional service, driving sales growth, and maintaining a positive store environment.

Estimated Salary: $12-$15/hour based on experience and qualifications.

Key Responsibilities
  1. Engage with customers, respond to their needs, and provide personalized solutions.
  2. Collaborate with colleagues to achieve sales goals, manage store inventory, and maintain visual merchandising standards.
  3. Process transactions accurately, handle customer returns, and resolve issues efficiently.

What We Offer
  • A dynamic work environment with opportunities for growth and development
  • A competitive hourly wage ($12-$15/hour)
  • Ongoing training and development opportunities
  • Discounts on store merchandise and services
  • Eligibility for benefits, including health insurance and paid time off (after 90 days of employment)


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