Group Airfare Specialist

2 weeks ago


Bozeman, Montana, United States Fly My Group Full time
Job Opportunity: Group Airfare Specialist

Fly My Group is a leading provider of group and individual airfare services. We are seeking a passionate and outgoing Group Airfare Specialist to join our team in Burnsville, MN or Bozeman, MT.

Key Responsibilities:
  • Build strong relationships with clients by booking, selling, and managing group airfare from beginning to end
  • Negotiate competitive group airfare rates and terms
  • Effectively communicate and manage group bookings, deadlines, and invoices
  • Price shop and monitor every group for better fares and itineraries
  • Provide exceptional customer service to clients over the phone and through email
  • Develop and maintain strong relationships with customers by anticipating and effectively responding to service issues and requests
  • Contribute to a supportive team environment and contribute to the company's success
Requirements:
  • Excellent mathematical and problem-solving skills
  • Strong understanding of email, Microsoft, and other online business computing tools
  • Previous successful customer service experience
  • Ability to communicate effectively and professionally with clients, peers, and management
  • Ability to stay organized, prioritize, and manage multiple projects and deadlines simultaneously
What We Offer:
  • Competitive compensation
  • Opportunity to travel and enjoy travel work perks
  • Supportive and fun company culture
  • Exciting growth opportunities
  • Bonus pay opportunities
Benefits:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) & 401(k) Matching
  • Paid Parental Leave
  • Paid Time Off & Company-Paid Holidays
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability


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