Checkout Clerk Supervisor

4 days ago


Granger, Iowa, United States SpartanNash Full time
Job Description:

The Checkout Clerk Supervisor at SpartanNash is a vital member of our retail team, responsible for overseeing checkout operations, training staff, and ensuring exceptional customer service. As a key leader in our store, you will have the opportunity to make a real impact on customer satisfaction and sales growth.

About the Role:

This role requires a customer-focused individual with strong leadership skills, able to motivate and train cashiers to deliver outstanding results. You will be responsible for managing checkout operations, resolving customer complaints, and contributing to a positive store atmosphere.

Key Responsibilities:
  • Supervise checkout clerks, ensuring accurate and efficient operation of cash registers
  • Train new employees, focusing on customer service and cash handling procedures
  • Resolve customer complaints and concerns, escalating issues to management as needed
  • Contribute to a positive store atmosphere, supporting colleagues and management
Requirements:
  • Previous supervisory experience in retail or a related field
  • Strong leadership and interpersonal skills
  • Able to work independently and as part of a team
  • Familiarity with cash handling procedures and security protocols
Salary:

$35,000 - $50,000 per year, depending on experience

],