Checkout Clerk Supervisor
4 days ago
Granger, Iowa, United States
SpartanNash
Full time
Job Description:The Checkout Clerk Supervisor at SpartanNash is a vital member of our retail team, responsible for overseeing checkout operations, training staff, and ensuring exceptional customer service. As a key leader in our store, you will have the opportunity to make a real impact on customer satisfaction and sales growth.
About the Role:This role requires a customer-focused individual with strong leadership skills, able to motivate and train cashiers to deliver outstanding results. You will be responsible for managing checkout operations, resolving customer complaints, and contributing to a positive store atmosphere.
Key Responsibilities:- Supervise checkout clerks, ensuring accurate and efficient operation of cash registers
- Train new employees, focusing on customer service and cash handling procedures
- Resolve customer complaints and concerns, escalating issues to management as needed
- Contribute to a positive store atmosphere, supporting colleagues and management
- Previous supervisory experience in retail or a related field
- Strong leadership and interpersonal skills
- Able to work independently and as part of a team
- Familiarity with cash handling procedures and security protocols
$35,000 - $50,000 per year, depending on experience
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