Enterprise Network Operations Specialist
5 days ago
A global technology solutions provider, renowned for its comprehensive services and products tailored to businesses. Core focus is assisting organizations in managing and optimizing their IT operations, driving productivity, efficiency, and innovation. Services include strategic consulting, technology implementation, cloud computing, data center management, cybersecurity, software licensing, and hardware procurement.
Rate Range: $55-$65/Hr
Job Description:
- This person will support day-to-day escalations as a level 1/2, responding to network faults.
- Manage Fault and Performance monitoring systems for large enterprise network infrastructure with Campus, branch, and data center locations.
- Address alerts and other network events (fault and performance), responsible for break/fix maintenance.
- Proactively address capacity requirements for normal operation (IP allocation, system resources, port availability, bandwidth, WiFi coverage).
- Escalation point for Helpdesk, and assist in troubleshooting infrastructure-related issues.
- Work with vendor tech support teams to identify and fix issues and perform Break/Fix as needed.
- Support regional counterparts in network maintenance as required.
- Act as project lead for hardware and software lifecycle maintenance activities.
- Network Access Control system maintenance and operational support.
- Day-to-day maintenance of Enterprise DHCP/DNS systems.
- Support Wireless network infrastructure and assist in troubleshooting wireless problems.
- 5+ years of experience in Enterprise Network support.
- Solid understanding of networking fundamentals, routing, switching, security protocols, and the ability to read/understand packet captures.
- Experience with Cisco Nexus, Catalyst, and Arista switches.
- Understanding of Network Security fundamentals including proxies and firewalls.
- Familiar with Network Access Control Systems (Cisco Client/Forescout CounterAct etc).
- Experience with Network Management systems such as Solarwinds, NetMRI, EMC Ionix (EMC Smarts).
- Good understanding of Incident and Change management principles.
- Excellent written and verbal communication skills and the ability to work independently.
- Have the ability to prioritize work in a fast-paced environment with solid attention to detail and organizational skills.
- Strong problem-solving skills.
- Experience in the financial industry.
- Experience with 3rd-party applications such as Splunk, and Jira.
- Working in an Agile environment.
- Experience working with VMware ESXi.
- Experience with structured cabling.
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