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Paramedic Supervisor

2 months ago

Cleveland, Georgia, United States Northeast Georgia Health System, Inc Full time
Job Summary

The Paramedic Supervisor - Medical Transport Team Lead is responsible for ensuring that emergency and non-emergency patient transportation and associated communication are performed professionally and efficiently. This role involves supervising a team of medical transport staff, monitoring daily transportation status, and implementing measures to promote teamwork and a positive work environment.

Key Responsibilities
  • Receives and schedules all requests for patient transportation, ensuring timely and safe transportation.
  • Monitors daily transportation status, including asset accountability and patient length of stay.
  • Supervises staff, including onboarding new employees and addressing variances in departmental policies and procedures.
  • Responds to emergent situations, such as ambulance diversion and code triage.
  • Facilitates early administrative notification of variances and monitors compliance with departmental policies and directives.
  • Provides initial investigation of variances and assesses employee relations, rewarding and recognizing staff who exemplify departmental expectations.
  • Responds immediately to internal and external customer concerns.
  • Oversees the pre-hospital direction of inbound ambulances, ensuring destination decisions are consistent with campus capability and capacity.
Requirements
  • Georgia Licensed Paramedic.
  • High School Diploma or GED.
  • Five (5) years full-time EMS experience.
  • Experience or training in supervision or leadership.
Preferred Qualifications
  • Experience in medical transport or emergency medical services.
  • Knowledge of patient transportation logistics for a multi-campus system.
  • Clear understanding of the Medicare definition of medical necessity as it relates to ambulance service.
Physical Demands
  • Weight Lifted: Up to 100 lbs, Occasionally 0-30% of time.
  • Weight Carried: Up to 100 lbs, Occasionally 0-30% of time.
  • Vision: Heavy, Constantly 66-100% of time.
  • Kneeling/Stooping/Bending: Occasionally 0-30%.
  • Standing/Walking: Frequently 31-65%.
  • Pushing/Pulling: Occasionally 0-30%.
  • Intensity of Work: Frequently 31-65%.
  • Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving.
About Northeast Georgia Health System

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.