Floral Department Manager
4 weeks ago
About Dash's Market
Dash's Market is a family-owned business that has been a staple in Western New York for nearly a century. We pride ourselves on providing exceptional customer service and offering the freshest products available.
Job Summary
We are seeking a highly skilled and experienced Floral Department Manager to join our team. As a key member of our retail floral shop, you will be responsible for managing the day-to-day operations of our floral department, including maintaining a clean and organized workspace, managing orders and inventory levels, and providing exceptional customer service.
Key Responsibilities
- Floral Design and Operations
- Develop and maintain a deep knowledge of fresh floral design and trends
- Maintain a clean and organized floral department, including the display and storage of products
- Manage orders and inventory levels to ensure optimal stock levels and minimize waste
- Customer Service and Sales
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner
- Develop and maintain relationships with customers to drive sales and increase customer loyalty
- Team Management and Development
- Supervise and train floral department staff to ensure they have the skills and knowledge needed to provide exceptional customer service and maintain a high level of product quality
- Develop and implement training programs to improve staff knowledge and skills
Requirements
- 2 years of experience in a retail floral shop
- Professional appearance and demeanor
- Previous management experience an asset
- Great customer service skills and ability to work effectively with customers
- Open and flexible availability, including weekends
- Ability to pass security test and drug screen
- Good communication and organizational skills
Benefits
- Health care benefits
- Vision and dental options
- Paid vacations
- Paid holidays
- Scholarship program
- 401K program
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