Floral Department Manager

4 weeks ago


Clarence, United States Dash's Market Full time

About Dash's Market

Dash's Market is a family-owned business that has been a staple in Western New York for nearly a century. We pride ourselves on providing exceptional customer service and offering the freshest products available.

Job Summary

We are seeking a highly skilled and experienced Floral Department Manager to join our team. As a key member of our retail floral shop, you will be responsible for managing the day-to-day operations of our floral department, including maintaining a clean and organized workspace, managing orders and inventory levels, and providing exceptional customer service.

Key Responsibilities

  • Floral Design and Operations
    • Develop and maintain a deep knowledge of fresh floral design and trends
    • Maintain a clean and organized floral department, including the display and storage of products
    • Manage orders and inventory levels to ensure optimal stock levels and minimize waste
  • Customer Service and Sales
    • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner
    • Develop and maintain relationships with customers to drive sales and increase customer loyalty
  • Team Management and Development
    • Supervise and train floral department staff to ensure they have the skills and knowledge needed to provide exceptional customer service and maintain a high level of product quality
    • Develop and implement training programs to improve staff knowledge and skills

Requirements

  • 2 years of experience in a retail floral shop
  • Professional appearance and demeanor
  • Previous management experience an asset
  • Great customer service skills and ability to work effectively with customers
  • Open and flexible availability, including weekends
  • Ability to pass security test and drug screen
  • Good communication and organizational skills

Benefits

  • Health care benefits
  • Vision and dental options
  • Paid vacations
  • Paid holidays
  • Scholarship program
  • 401K program


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