Senior Manager

3 days ago


Phoenix, Arizona, United States Charles Schwab Full time
Your Opportunity

Schwarz Advisor Services is the leading provider of custody, trading, technology, and practice management to registered independent advisory firms. We provide access to sophisticated wealth-management services that help advisors attract and retain affluent clients, as well as profitably grow, compete, and succeed in their business efforts. Advisor Services custodies over $700 billion in advisor assets and is a growing, dynamic division.

Role Overview

Members of the Advisor Transition Services organization are responsible for providing a dedicated and thorough level of transition support for advisors who choose to custody their fee-based client assets with AS. The group partners very closely with our Business Development Sales partners as well as our Service and Operational organizations to ensure that new business opportunities are effectively supported as advisors navigate the transition process.

Key Responsibilities
  • Overall coordination for all deals within assigned sales territories.
  • Act as main point-of-contact with new advisor clients during transition process.
  • Assess each client's onboarding requirements and partner with the appropriate internal and external resources to implement successful transition.
  • Develop and lead customized project plans for deals.
  • Broad knowledge of the RIA industry and the needs of advisors in transition, including special product needs (e.g. alternative investments, credit solutions).
  • Prioritize resources from numerous organizations, including product groups, marketing, legal, finance, and service/operations to ensure appropriate support for the deals.
  • Partner with other team members to continually enhance the onboarding process and new client experience.
Requirements
  • Bachelor's degree or equivalent and 7+ years related experience in project management, sales, service, or product marketing.
  • Strong project management skills that can lead a broad spectrum of activities, including but not limited to technology, operations, product management, and training.
  • Excellent communication skills, including ability to communicate directly with clients and deliver difficult or challenging news.
  • Familiarity with activities required to transition advisor business and client assets from one platform to another.
  • Ability to handle and motivate resources outside of your own department to meet potentially intense deadlines.
  • High degree of flexibility and comfort leading competing priorities.
  • Series 7 and 63 a plus.


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