Mandarin and Cantonese Funeral Director
3 weeks ago
Cypress Lawn is a leading provider of funeral and bereavement services. We pride ourselves on delivering exceptional care and compassion to families during their time of need.
Job Description- This role will involve working with Chinese-speaking families, assisting them in arranging funeral services, and providing support and guidance during difficult times.
- You will be responsible for managing property records, ensuring that all ceremonies are conducted with the utmost care and respect, and adhering to all applicable regulations and licensing requirements.
- Assist families in arranging funeral services, managing property records, and ensuring that all ceremonies are conducted with the utmost care and respect.
- Arrange, conduct, and direct funeral and memorial ceremonies, prayer vigils, and visitations, ensuring that all events are carried out in a professional, organized, and compassionate manner.
- Accurately prepare and complete all necessary documentation related to services, cremations, maintenance, and data entry tasks, including those in Chinese.
- Assist with the processing and filing of death certificates, interment/cremation permits, obituaries, and memorial tributes, specifically for Chinese-speaking families.
- Aid in the direction of public events, chapel and church services, and cemetery activities, especially those serving the Chinese community.
- Work closely with other departments to ensure that all guest needs are met and any issues are promptly resolved.
- Ensure adherence to all applicable professional, municipal, state, and federal regulations and licensing requirements.
To be considered for this role, you should have:
- Fluency in Chinese (Mandarin and/or Cantonese) is required, with the ability to speak, read, and type in Chinese.
- High School diploma or GED required.
- Previous experience in a professional customer service role is highly preferred.
- Proficient in computer use, with the ability to manage multiple tasks and work efficiently under pressure.
- Strong listening skills and the ability to connect with individuals from diverse backgrounds are essential.
$55,000 - $70,000 per year, depending on experience.
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