Mandarin and Cantonese Funeral Director

3 weeks ago


Daly City, California, United States Cypress Lawn Full time
About Cypress Lawn

Cypress Lawn is a leading provider of funeral and bereavement services. We pride ourselves on delivering exceptional care and compassion to families during their time of need.

Job Description
  • This role will involve working with Chinese-speaking families, assisting them in arranging funeral services, and providing support and guidance during difficult times.
  • You will be responsible for managing property records, ensuring that all ceremonies are conducted with the utmost care and respect, and adhering to all applicable regulations and licensing requirements.
Key Responsibilities
  1. Assist families in arranging funeral services, managing property records, and ensuring that all ceremonies are conducted with the utmost care and respect.
  2. Arrange, conduct, and direct funeral and memorial ceremonies, prayer vigils, and visitations, ensuring that all events are carried out in a professional, organized, and compassionate manner.
  3. Accurately prepare and complete all necessary documentation related to services, cremations, maintenance, and data entry tasks, including those in Chinese.
  4. Assist with the processing and filing of death certificates, interment/cremation permits, obituaries, and memorial tributes, specifically for Chinese-speaking families.
  5. Aid in the direction of public events, chapel and church services, and cemetery activities, especially those serving the Chinese community.
  6. Work closely with other departments to ensure that all guest needs are met and any issues are promptly resolved.
  7. Ensure adherence to all applicable professional, municipal, state, and federal regulations and licensing requirements.
Requirements

To be considered for this role, you should have:

  • Fluency in Chinese (Mandarin and/or Cantonese) is required, with the ability to speak, read, and type in Chinese.
  • High School diploma or GED required.
  • Previous experience in a professional customer service role is highly preferred.
  • Proficient in computer use, with the ability to manage multiple tasks and work efficiently under pressure.
  • Strong listening skills and the ability to connect with individuals from diverse backgrounds are essential.
Estimated Salary Range

$55,000 - $70,000 per year, depending on experience.



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