Wait Staff Lead

2 weeks ago


Conway, South Carolina, United States Aramark Full time

Job Summary

The Wait Staff Lead position is a vital role in achieving excellent guest service and executing catering events. As a key member of the Aramark team, you will be responsible for leading the catering team on all functions, ensuring seamless event execution, and providing exceptional customer service.

Key Responsibilities

  • Lead the catering team on all functions, including event setup, service, and cleanup.
  • Coordinate with the catering team to ensure timely and efficient event execution.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the management team to identify areas for improvement and implement changes.
  • Ensure compliance with company policies and procedures, including safety protocols and quality standards.
  • Provide training and guidance to team members to ensure they have the necessary skills and knowledge to perform their duties.
  • Monitor and control event expenses, including labor, supplies, and equipment.
  • Develop and maintain relationships with clients and vendors to ensure seamless event execution.
  • Stay up-to-date with industry trends and best practices to continuously improve event execution and guest satisfaction.

Requirements

  • 1-year supervisory experience in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to lift up to 50 pounds and frequently lift, push, pull, or carry up to 30 pounds.
  • Ability to walk or stand for extended periods, up to 6 hours.
  • Ability to work in a team environment and provide guidance and support to team members.

What We Offer

Aramark is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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