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Senior IT Analyst
2 months ago
We are seeking a highly skilled and experienced Senior IT Analyst to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing expert-level support and configuration of assigned applications, as well as training and mentoring junior analysts.
Key Responsibilities- Provide expert-level support and configuration of assigned applications
- Train and mentor junior analysts
- Assist and support customers and junior analysts with the operation and administration of systems
- Work with customers at all levels in the organization to enhance their understanding of available tools and improve operational efficiencies
- Proactively manage and troubleshoot issues within related IT teams and manage change
- Provide high-level administration of applications and ensure quality delivery of application availability
- Ensure the services provided contribute to the successful accomplishment of the mission of the department
- Make recommendations regarding budget projections and project management
- Bachelor's degree in Information Technology, Business Administration, or related field
- Five years' experience in IT or clinical or business workflow
- Certification in assigned application (e.g. Epic)
- Strong knowledge of project management methodologies and ability to apply them to large-scale system implementation
- Expert technical skills to support multiple applications and projects simultaneously
- Demonstrated leadership skills
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package