Lead Supervisor II

2 weeks ago


Sugar Land, United States Tapestry Full time
About the Role

We are seeking a highly skilled and motivated Lead Supervisor to join our team at Coach, a leading design house of modern luxury accessories and lifestyle collections. As a key member of our store team, you will play a critical role in driving sales and operational processes, while modeling the behaviors needed to directly impact our Company's business.

Key Responsibilities
  • Exceed sales goals and consistently perform at a high level
  • Provide exceptional customer service and build strong relationships with internal and external customers
  • Develop and implement effective sales strategies and tactics to drive business results
  • Lead and motivate a high-performing team to achieve sales and operational goals
  • Stay up-to-date on product knowledge and trends to provide expert advice to customers
What We Offer

As a Lead Supervisor at Coach, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Requirements
  • 2+ years of retail experience, preferably in a supervisory role
  • Proven track record of exceeding sales goals and driving business results
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong leadership and team management skills
About Coach

Coach is a global house of brands powered by optimism, innovation, and inclusivity. We are committed to creating a workplace culture that values diversity, equity, and inclusion, and we strive to create products and experiences that reflect the beauty and individuality of our customers.

We are an equal opportunity and affirmative action employer, and we welcome applications from diverse candidates who share our values and are passionate about delivering exceptional customer experiences.


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