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Automotive Diagnostic Specialist
2 months ago
Automotive Mechanic / Diagnostic Trouble Shooter
We are seeking a skilled Automotive Mechanic / Diagnostic Trouble Shooter to join our team at Noblesoft Technologies. As a key member of our technical support team, you will be responsible for performing maintenance, repairs, and diagnostic tests on vehicles.
Key Responsibilities:
- Vehicle Inspection: Examine the vehicle's mechanical components and engine through software to identify potential issues.
- Diagnostic Analysis: Identify problems with the vehicle and provide detailed explanations to clients.
- Communication: Communicate with vehicle owners to discuss their concerns and explain automotive problems and repairs.
- Technical Support: Provide direct support to client dealerships for diagnostic software and hardware issues.
- Collaboration: Collaborate with module engineers to identify existing or new issues and provide solutions.
- Problem-Solving: Use deductive reasoning to make sound business decisions and resolve complex issues.
- Time Management: Multitask between tools in maintaining TSR (Technical Service Request) databases and verify solutions with high attention to detail and sense of urgency.
- Compliance: Ensure compliance to all company and business policies and administer all open requests.
Requirements:
- Automotive Knowledge: Working knowledge of automotive hardware, software issues, causes, and remedies.
- Communication Skills: Excellent communication and problem-solving skills.
- Technical Skills: Proficiency in diagnostic software and hardware.
- Time Management: Ability to multitask and manage time effectively.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Environment: A collaborative and dynamic work environment.