Lead Barista

4 weeks ago

Houston, Texas, United States The Post Oak Hotel Full time
Lead Barista Opportunity at The Post Oak Hotel

We are seeking a skilled and charismatic Lead Barista to join our team at The Post Oak Hotel, the only Forbes Five-Star Hotel in Texas. As a passionate and professional colleague, you will delight our guests through curated and authentic experiences.

Key Responsibilities:
  • Lead the barista team to create a great guest experience by managing workload and delegating tasks.
  • Greet guests and welcome them in a friendly manner.
  • Take drink orders and follow policy regarding service of alcohol.
  • Know the menu and be able to explain menu items, ingredients, and preparation methods to guests.
  • Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time.
  • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation.
  • Check on guests during their stay to ensure satisfaction and address requests/concerns.
  • Handle guest complaints or concerns professionally and bring issues to management.
Qualifications:
  • Aspire to our values of being passionate, striving for excellence, remaining relevant, collaborating, and acting with honor and integrity.
  • High School diploma or equivalent.
  • 2-3 years of restaurant experience.
  • Ability to carry food and beverage trays safely and professionally.
  • Previous hotel experience, luxury or Forbes experience preferred.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing.
What We Offer:
  • Multiple benefit plans to suit your needs.
  • Paid Time Off.
  • 401K.
  • Opportunities for advancement.
  • Positive and respectful work environment where diversity is valued.
  • Generous employee discounts on dining, retail, amusements, and hotels.
  • Community volunteer opportunities.
  • Complimentary parking and colleague meal.

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