Retail Store Manager

4 weeks ago


Franklin, Tennessee, United States Duluth Trading Company Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Duluth Trading Company. As a key member of our store leadership team, you will be responsible for driving sales and profitability, leading a team of sales associates, and providing exceptional customer service.

Key Responsibilities:

  • Sales and Profitability: Demonstrate leadership in driving sales and profitability by achieving financial goals, leading KPI initiatives through associate training and development, and maintaining merchandise presentation according to visual merchandising standards.
  • Customer Service: Personally demonstrate a high level of customer engagement, develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge, and lead the team in providing solution-oriented, friendly service to customers.
  • Human Resources/Leadership Skills: Partner with the Store Manager to recruit, hire, train, motivate, and lead employees, demonstrate professionalism, integrity, and company values, and provide clear and consistent feedback to employees.
  • Store Operations: Understand inventory and expense control, lead the team in handling merchandise receipts and transfers, and ensure the store is secured and safe for employees and customers.

Requirements:

  • High school diploma or equivalent, Associate's or Bachelor's degree in Business Administration and/or Merchandising preferred.
  • Three years of retail experience with a minimum of one year of management experience, retail management experience preferred.
  • Specialty retail leadership experience a plus.
  • Customer-centric, ability to adapt in a growing and changing environment, motivate and lead others, strong problem-solving skills, and ability to make good decisions.
  • Goal-oriented and results-driven, exemplifies high standards of integrity and trust, excellent communicator and listener, ability to collaborate and function as part of a team.
  • Ability to work a flexible shift, including evenings and weekends.

Environmental Factors:

  • Must be able to stand or walk for up to eight hours a day, frequent reaching and bending, lifting up to 20 pounds, occasional lifting up to 40 pounds, and ability to use common tools.

About Duluth Trading Company:

We exist to enable hard-working individuals to take on life with their own two hands. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.



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