Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our DaySpring Customer Service team as a Customer Service Representative. This part-time morning shift position will play a vital role in providing exceptional customer service to our clients via phone and email.
Key Responsibilities- Interface with customers to resolve inquiries and issues in a timely and professional manner
- Process orders, calculate charges, and handle billing and payments
- Meet upselling objectives and provide excellent customer service
- High school degree or equivalent, plus specialized schooling and/or on-the-job education
- Ability to continuously talk and hear, with occasional standing, walking, and lifting up to 10 pounds
- Specific vision abilities required, including close vision, color vision, and ability to adjust focus
- Basic computer skills, including Microsoft Office, Internet, Email, and Data processing
- Patient, respectful, and positive demeanor
- Dependable with a strong work ethic, accuracy, and attention to detail
- Capacity to multitask and think independently, with strong verbal, written, and face-to-face communication skills
We offer a comprehensive benefits package, including:
- Employee Savings Plan (401(k) with company match)
- Profit Sharing Plan
- Paid time off program (PTO) combining vacation, illness, and other absence into a generous bank of time and 8 paid holidays
DaySpring is an equal opportunity employer and is committed to providing a safe and inclusive work environment.
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