Retail Sales Associate

3 weeks ago


San Pablo, California, United States AutoZone Full time

As a Retail Sales Associate at AutoZone, you will be the face of our company, providing exceptional customer service and driving sales through superior interactions. Your primary responsibility will be to assist customers in finding the right products, answering their questions, and ensuring a positive shopping experience. You will also be responsible for maintaining a clean and organized store environment, operating cash registers, and following established cash handling procedures.

Key Responsibilities:

  • Provide WOW Customer Service
  • Ensure assigned store tasks are completed in a timely manner on assigned shift
  • Operate cash registers and follow established cash handling procedures
  • Follow company policies and loss prevention procedures
  • Maintain a safe working environment, including PPE (Personal Protective Equipment)
  • Maintain store appearance and merchandising standards as directed
  • Ensure that merchandise is restocked and placed in their respective areas
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain product knowledge and current promotions through AutoZone systems and information sources
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs
  • Utilize OBDII to read codes from customers' automobiles
  • Ability to diagnose automobile problems and recommend solutions
  • Communicate with managers regarding customer concerns and employee matters
  • Actively engaged in developing more effective customer service skills
  • Provide honest and trustworthy advice to customers regarding the best products that fit their expectations

Requirements:

  • Applicants 18 years or older, High School diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Excellent communication and decision-making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings, and weekend shifts

Benefits at AutoZone:

  • Competitive pay
  • Unrivaled company culture
  • Medical, dental, and vision plans
  • Exclusive Discounts and Perks, including AutoZone In-store discount
  • 401(k) with Company match and Stock Purchase Plan
  • AutoZoners Living Well Programs for mental and physical health
  • Opportunities for career growth


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