Night Auditor

1 month ago

Sunnyvale, California, United States Maple Tree Inn, Hogan Hospitality Full time
Are you a detail-oriented and customer-focused individual who excels in a fast-paced environment? Maple Tree Inn, Hogan Hospitality is seeking a Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, providing exceptional service to our guests, and performing various administrative tasks. Key Responsibilities:

• Provide exceptional service to all hotel guests during their stay, ensuring a positive and memorable experience.

• Audit and reconcile all financial records, including cash drawer activity, credit card transactions, room charges, and occupancy percentages.

• Produce and distribute daily, weekly, and monthly reports to hotel management and department heads.

• Perform additional bookkeeping, administrative, and accounting procedures as required.

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, and resolve guest complaints.

Requirements:

• Previous hotel front desk, hospitality, or guest services experience is preferred.

• Excellent communication and customer service skills are required.

• Proficiency with computers and experience with reservation and accounting software is desired.

• Some college education is preferred, but a high school diploma or equivalent is required.

• Ability to work flexible hours, including overnight shifts.

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