Eligibility Specialist
5 days ago
The Eligibility Specialist position is a critical role within our organization, DFR llc, where you will play a key part in determining eligibility for public assistance programs. As a member of our team, you will work closely with clients to gather data, verify information, and make informed decisions regarding their eligibility for programs such as TANF, SNAP, and Medicaid.
Responsibilities- Gather and Verify Client Data: Collect and verify all relevant information from clients, either in-person or via phone, to determine their eligibility for public assistance programs.
- Review Program Regulations: Familiarize yourself with state policies and program requirements to ensure accurate and compliant decisions.
- Manage Client Records: Maintain accurate and up-to-date client records, including income, assets, and financial documents.
- Communicate with Clients: Respond to client inquiries in a timely and professional manner, providing clear and concise information regarding their eligibility status.
- Utilize Automated Systems: Leverage our automated program to determine eligibility for state assistance programs, ensuring efficiency and accuracy in decision-making.
- Education: Bachelor's or Associate's degree in Counseling, Social Services, or a related field.
- Experience: 2+ years of experience in a social service environment, preferably in a government or non-profit setting.
- Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and ability to work independently with minimal supervision.
- Competitive Salary: $18.00/hour.
- Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
- Paid Time Off: Generous paid time off policy, including vacation and sick leave.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in your community and have a strong commitment to social services, we encourage you to apply.
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