Customer Service Specialist

5 days ago


Annapolis, Maryland, United States U-Haul Full time
Job Summary

We are seeking a highly motivated Customer Service Representative to join our team at U-Haul. As a key member of our customer service team, you will be responsible for providing exceptional service to customers, assisting with rental equipment, and ensuring that all transactions are processed efficiently.

About the Role

This is a full-time position that requires a valid driver's license and the ability to maintain a good driving record. You will work as part of a supportive team to provide excellent customer service, handle customer inquiries, and resolve any issues that may arise.

Responsibilities
  • Assist customers with rental equipment and answer questions regarding products and services.
  • Use smartphone-based technology to manage rentals and inventory.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Fill propane (certification offered through U-Haul upon employment).
Requirements
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Estimated Salary Range:$50,000 - $60,000 per year.Work EnvironmentThe work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

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