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Customer Service Representative

3 weeks ago

Alexandria, Kentucky, United States Rusk Heating and Cooling Full time
About Us
Rusk Heating and Cooling is a fourth-generation family-owned company with over 150 years of experience serving the NKY Greater Cincinnati metro communities. We are committed to promoting higher standards and fair practices in the HVAC industry.

Our Opportunity
We are looking for elite talent to join our team as Customer Service Representatives. As a key member of our staff, you will be responsible for fielding customer communications, assigning technicians, and solving problems while demonstrating exceptional service and effectiveness. Our priority is 5-star worthy interactions and clear communication maintaining quality customer relationships.

Benefits
As a valued member of our team, you will enjoy a range of benefits including:
  • Competitive hourly pay ranging from $17-24 with bonus incentives
  • A rotating on-call shift schedule
  • A focus on work/life balance, allowing time for personal and family responsibilities
  • A comprehensive benefits package, including medical insurance, dental insurance, vision insurance, and a 401(k) plan with company match after one year of employment
  • Paid personal time off and standard paid holidays