Field Service Technician

3 weeks ago

Greeley, Colorado, United States Archrock Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Archrock. As a Field Service Technician, you will be responsible for performing maintenance and repair activities on gas compression and/or process equipment at customer locations, as directed.

Key Responsibilities
  • Perform maintenance and repair activities on gas compression and/or process equipment at customer locations, as directed.
  • Demonstrate troubleshooting and repair skills on multiple types of equipment, including Caterpillar, Cummins, and Waukesha Engines, as well as Ariel Compressors.
  • Perform Preventative Maintenance (Adjust Valves) to standard with minimal assistance.
  • Perform most Call Outs without assistance.
  • Have high-level customer service and communication skills.
  • Read, write, and speak English (work orders, manuals, etc.).
  • Use computer skills, including vendor-specific programs (Cat ET, Cat SIS, Waukesha ESM, Ariel Performance, Murphy Config Tool, etc.), Google Chrome, and Outlook.
  • Regularly complete and submit company-required documentation through company software in a timely manner.
Requirements
  • High school diploma or equivalent preferred.
  • Valid driver's license and a good driving record.
  • Gas or diesel engine and compressor school/training preferred.
  • Typically at least 3 years of experience with natural gas engines and compressors, and a working knowledge of production equipment.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Quarterly Bonuses.
  • Up to 5% Match 401(k) Retirement Plan.
  • Employee stock purchase plan.
  • Tuition reimbursement up to $5,250.
  • Dependent Education Scholarship Program.
  • Competitive Paid Time off, including nine paid holidays.
  • Basic Life and AD&D Insurance at no cost to the employee.
  • Annual boot allowance for field ops roles.
  • Annual Tool Allowance.
  • Full FR Uniform Provided.
  • Service Truck on Day 1 (Field Service Technician Roles Only).
Leadership

May serve as a resource to others with less experience.

Often called on to assist in training or mentoring less experienced FSTs.

Physical Demands

Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems Critical Demands for full details).

Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).

Constantly required to display good manual dexterity and to reach with hands and arms.

Constantly required to talk and hear.

Frequently required to sit while driving or using a PC.

Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.

Regularly required to lift, move, and carry up to 50 pounds and to push and pull up to 110 pounds.

Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.

Occasionally required to crawl, climb in and around equipment, stairs, and vertical ladders.

Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.

Problem Solving and Innovation

Most assignments regularly require some problem identification and resolution.

Implements solutions to non-recurring problems by analyzing, interpreting, and evaluating various precedents and data.

Anticipates and proactively solves moderately complex problems using internal and external resources.

Routinely identifies opportunities and provides ideas, methods, and innovations to enhance teamwork, efficiency, and quality.

Impact

Actions and decisions impact operational and financial results on assigned equipment.

Customers complain quickly if there is trouble, which will affect customer satisfaction and productivity.

Errors will most likely result in schedule delays or increased costs.

Accountable for HSE, service quality, and customer satisfaction.

Freedom to Act

Typically receives and follows specific detailed instructions and/or procedures.

Supervision or other resources are generally available for issue.

Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained.

Within defined parameters selects methods, techniques, and approaches and arranges activities to meet defined schedule.

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