Customer Service Representative

3 weeks ago


Pacific, Missouri, United States Graphic Packaging International Full time

Job Summary

We are seeking a highly skilled Customer Advocate II to join our team at Graphic Packaging International. As a key member of our organization, you will be responsible for providing accurate and continual communications to internal and external customers on any aspect of order fulfillment.

Key Responsibilities:

  • Manage order and inventory levels based on forecast and other modeling techniques to ensure timely and accurate shipments.
  • Develop and implement project management strategies to optimize our Advocate, Customer, and Manufacturing processes.
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
  • Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.

Requirements:

  • Strong communication and interpersonal skills to effectively interact with customers and internal stakeholders.
  • Ability to analyze complex data and develop actionable insights to drive business decisions.
  • Proven project management skills with experience in managing multiple projects simultaneously.
  • Strong problem-solving skills with the ability to think critically and outside the box.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading company in the packaging industry.


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