Office Support Specialist

6 days ago


West Monroe, Louisiana, United States Bath Planet Full time

About Us

Bath Planet of Louisiana is committed to delivering innovative bath remodeling solutions that exceed customer expectations. Our team is dedicated to providing exceptional quality and workmanship, tailored to meet the unique needs of each client.

Job Summary

We are seeking an Administrative Assistant - Client Relations to join our team. This role is responsible for providing exceptional customer service, managing administrative tasks, and supporting our management team.

Key Responsibilities:

  1. Data entry and scheduling appointments
  2. Responding to incoming calls and making outbound calls
  3. Coordinating and completing administrative tasks
  4. Procuring necessary materials and supplies
  5. Assisting with client interactions, including answering phones and emails, showroom visits, and product knowledge
  6. Scheduling leads, service calls, installations, and client appointments
  7. Maintaining accurate and up-to-date records of lead and client information in our CRM system
  8. Daily support of on-site management
  9. Collections and payment processing
  10. Participating in local events and promotions

Requirements:

  • Dependable work habits and excellent time management skills
  • Strong interpersonal and communication skills
  • Positive attitude and energy
  • Able to multitask and prioritize daily workload effectively
  • Verbal and written communication skills
  • Friendly and engaging phone presence
  • Basic knowledge of CRM systems and construction industry (desired)
  • Self-motivated and efficient work ethic
  • Bookkeeping experience (desired)

Work Schedule: Monday to Friday, 11am to 8pm.



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