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Restaurant Operations Leader

2 months ago

Dallas, Texas, United States Gecko Hospitality Full time

Gecko Hospitality is seeking a driven and experienced Restaurant Operations Leader to oversee multiple restaurant locations within the Dallas-Fort Worth Metroplex.

As a Restaurant Operations Leader, you will play a pivotal role in driving sales growth, fostering a positive work environment, and ensuring exceptional customer experiences. Your responsibilities will encompass all aspects of restaurant management, from team development and training to financial performance analysis and operational excellence.

Responsibilities:
  • Leadership & Team Development: Recruit, train, coach, and mentor high-performing teams across multiple locations. Cultivate a culture of collaboration, accountability, and continuous improvement.
  • Operational Excellence: Oversee daily operations, ensuring adherence to company standards and procedures. Implement strategies to optimize efficiency, minimize costs, and maximize profitability.
  • Financial Management: Analyze financial performance, identify areas for growth, and implement cost-saving measures. Develop and manage budgets, monitor expenses, and ensure compliance with financial regulations.
  • Customer Satisfaction: Prioritize customer satisfaction by creating a welcoming and memorable dining experience. Address customer concerns promptly and effectively, fostering loyalty and positive reviews.
  • Quality Assurance: Maintain high standards of food quality, service, and cleanliness across all locations. Conduct regular inspections and implement corrective actions to ensure consistency and excellence.
Qualifications:
  • Proven track record of success as a Restaurant Manager or District Manager in the fast-casual dining industry.
  • Strong leadership skills with the ability to motivate, inspire, and develop teams.
  • Exceptional communication, interpersonal, and problem-solving abilities.
  • Financial acumen with experience in budget management, cost control, and revenue generation.
  • Passion for delivering exceptional customer service and creating a positive dining environment.