Field Service Technician

4 days ago

MN United States RDO Equipment Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at RDO Equipment. As a Field Service Technician, you will be responsible for the effective repair and inspection of construction and utility equipment. Your work must be completed in a safe, professional, and timely manner.

Key Responsibilities
  • Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
  • Document machine information and repairs completed on work order, including parts and fluids used.
  • Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
  • Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility.
  • Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.
Requirements
  • Excellent mechanical skills.
  • Trade-specific tooling, including hand and pneumatic tools.
  • Strong computer skills.
  • Excellent customer service skills.
  • Ability to assemble and perform maintenance functions on equipment.
  • Strong oral and written communication skills.
  • Strong organizational skills.
  • Graduation from related diesel technology program preferred.
  • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

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