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Health Unit Coordinator

2 months ago


Winfield Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a skilled Health Unit Coordinator to join our Pediatric ED team at Northwestern Memorial Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.

Key Responsibilities
  • Patient Care
    • Provide accurate and timely information to patients and families
    • Address questions and concerns promptly and effectively
    • Use effective service recovery skills to resolve problems and service breakdowns
  • Administrative Support
    • Manage unit workflow and prioritize tasks efficiently
    • Coordinate with charge RN and/or assistant manager to ensure smooth operations
    • Prepare medical records for new admissions and disassemble charts upon patient discharge
  • Communication and Teamwork
    • Communicate effectively with all levels of staff, patients, and families
    • Demonstrate teamwork by helping co-workers within and across departments
    • Use organizational and unit/department resources efficiently
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous experience in a healthcare setting preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks efficiently
    • Basic computer skills and knowledge of medical terminology