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Implementation and Onboarding Expert

1 week ago


Downers Grove, Illinois, United States T-Mobile Full time

As a Wireless Implementation Specialist at T-Mobile, you will play a critical role in supporting our SEGA vertical, which focuses on Strategic, Enterprise, and Government Accounts. Your primary responsibility will be to develop, deliver, and manage implementation program plans, ensuring seamless transitions for our customers.

You will work closely with our clients' designated Program Administrators to provide service solutions that meet their needs. This includes:

  • Transition management
  • Customer education on wireless services and equipment
  • Billing options
  • Other T-Mobile capabilities

To succeed in this role, you will need:

  • Superior program and project management skills
  • Demonstrated communication, presentation, and interpersonal skills
  • Knowledge of solutions, technologies, and operating systems
  • Proficiency in T-Mobile systems and processes

What We Offer

T-Mobile provides a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. We also offer paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

Career Growth Opportunities

T-Mobile values talent and offers various career growth opportunities for our employees. If you are looking for a dynamic and challenging role where you can grow professionally, apply now.