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Client Service Representative
1 month ago
Job Summary:
We are seeking a highly skilled and experienced Client Service Representative to join our team at Christian Dior FR. As a key member of our boutique operations team, you will be responsible for providing exceptional customer service, managing day-to-day operations, and ensuring a seamless shopping experience for our clients.
Key Responsibilities:
- Provide outstanding customer service, ensuring that each client receives a personalized and memorable experience.
- Manage the POS system, Aftersales, phone communication, cash integrity, inventory control, loss prevention, and client service functions.
- Assist in all areas of boutique operations, including floor moves, merchandising, display maintenance, and housekeeping.
- Participate in inventories and help solve problems, making informed suggestions to improve service and efficiency.
- Support general boutique operational tasks, including safety and security, policy, and procedures.
Requirements:
- At least 3+ years of retail cashiering experience, with a luxury background preferred.
- Ability to work a full-time schedule, including varied hours, days, nights, weekends, and holidays as needed.
- Strong interpersonal, communication, organization, and follow-through skills.
- Physical ability to stand for extended periods, move, and handle boxes of merchandise and fixtures throughout the store.
- Willingness to adhere to all company policies, procedures, regulations, and standards.
- Availability to travel, as needed.
About Us:
Christian Dior FR is a luxury fashion house recognized for its French heritage and vibrant culture. We value, celebrate, and welcome each unique talent, striving to create an inclusive environment providing all employees a sense of purpose. As an employee, you will have an opportunity to engage in our employee-led communities, such as Sustainability, Diversity, Equity, and Inclusion, and Corporate Social Responsibility.
