Weekend Hospitality Team Member
4 days ago
**Job Summary**
We are seeking a skilled and compassionate Weekend Hospitality Steward to join our team at Eastcastle Place, a Senior Living and Health Services Community. As a key member of our dining services team, you will play a vital role in ensuring the highest level of customer service and satisfaction for our residents.
**Key Responsibilities:**
- Set tables and maintain work stations in a clean and organized manner.
- Efficiently serve meals to residents, employees, and guests in the licensed areas, taking orders and providing excellent service.
- Plate meals according to residents' meal tickets and be familiar with their therapeutic diets and personal food preferences.
- Clear dishes from tables during and after meal service, wash and distribute clean dishes.
- Assist in maintaining a high level of customer service for our residents and their guests.
- Utilize critical and strategic thinking to assure quality and safety standards.
- Maintain safe and sanitary conditions in work areas and satellite kitchens, including the proper removal and disposal of all garbage and waste.
- Maintain personal cleanliness and practice proper sanitation techniques at all times.
- Complete all necessary logs and quality assurance checklists as specified.
**Requirements:**
- High School Diploma or equivalent, preferred.
- At least one year of previous food service experience in a nursing home, assisted living, and/or elderly rehabilitation community, preferred.
- Ability to interpret and explain menu items, refer or answer questions, coordinate meal service process, and understand requests.
- Ability to work independently and in close cooperation with residents, guests, visitors, families, supervisor, and peers, requiring courtesy, tact, and graciousness.
- Ability to communicate effectively with residents, families, and staff, using sound judgment, working well under pressure, and possessing strong organizational skills.
**Physical Requirements/Working Conditions:**
- Must be able to stand or walk for an extended amount of time.
- Must be able to bend, stoop, and stretch frequently throughout the day.
- Must be able to use standard industrial kitchen appliances.
- Must be able to push/pull and lift/move equipment, lift unassisted for 50 lbs.
- May be exposed to extreme temperatures (freezers and stoves-range burners) for short periods of time.
- May be exposed to industrial cleaning chemicals.
- May be exposed to communicable diseases.
- Must comply with proper PPE protocol and infection control policy and procedures.
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