Financial Services Representative
5 days ago
We are seeking a highly motivated Financial Services Representative to join our team at the Bank of South Carolina. As a key member of our staff, you will be responsible for providing exceptional customer service and building long-term relationships with our clients.
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental, vision, disability, and life insurance coverages for employees and their families.
Responsibilities:
- Manage accounts and verify account details upon customer request
- Explain and discuss banking services, products, and procedures with care and detail
- Prepare account documents and obtain signatures when necessary
- Process transactions such as: check cashing, deposits, withdrawals, transfers, loan payments
- Refer customers to relevant bank departments for commercial, residential, or mortgage loans
- Assist and resolve customers' queries and complaints
- Establish long-term working relationships with customers
- Answer incoming phone calls
- Complete assigned administrative tasks and responsibilities
Requirements:
- High school diploma and cash handling experience
- Excellent verbal, written, and interpersonal communications skills
- Ability to multi-task and work effectively to meet required deadlines
- Ability to learn quickly and apply knowledge
- Ability to work in a team environment
- Friendly and pleasant personality
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