Phlebotomy Specialist

7 days ago

Wethersfield, Connecticut, United States ICONMA Full time

{"title": "Phlebotomist III- Float", "description": "Key Responsibilities

Represent the face of ICONMA to patients, providing exceptional customer service and creating a positive experience.
Collect high-quality blood samples from patients, adhering to established protocols and procedures.
Develop and maintain strong relationships with patients, explaining procedures and drawing blood specimens with skill, safety, and accuracy.
Provide coverage at multiple locations, ensuring seamless operations and meeting deadlines.
Ensure daily activities are completed accurately and on time, maintaining a high level of process excellence.
Exhibit leadership behaviors, focusing on process excellence, confidentiality, and accuracy in patient information.
Act as a coach, mentor, instructor, and resource advisor for new employees, providing effective onboarding services.
Serve as a point of contact for staff, providing regular input to the group lead or supervisor.
Focus on working with customers who require high complexity and/or volume practices, utilizing outstanding phlebotomy skills.
Collaborate with multiple functions, including Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics, to ensure seamless operations.
Manage multiple priorities in a high-volume setting, maintaining a high level of productivity and efficiency.

Requirements

Ability to handle multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong problem-solving and collaboration skills.
Ability to work independently and as part of a team.
High school diploma or equivalent required; associate's or bachelor's degree preferred.

", "lang_code": "en"}