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2 months ago
About the Role
At Five Star Senior Living, we're committed to providing exceptional dining experiences for our residents. As a Server Associate, you'll play a critical role in delivering courteous and efficient service, ensuring our residents feel valued and cared for.
Key Responsibilities
- Takes resident meal orders and serves meals correctly and efficiently.
- Provides exceptional customer service while engaging with coworkers and residents.
- Brings a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed.
- Delivers meals, food, and drinks to residents and their guests with efficiency and professionalism.
- Cleans and resets areas of the community, within dining areas, food service areas, and within residents' rooms.
- Engages with residents and others in the community with charm, professionalism, respect, and a bright personality.
- Maintains a working knowledge of all menu items, preparation, time, ingredients, and method of presentation.
- Relays messaging from residents to the kitchen about dining needs, food preferences, and orders, and special requests.
- Uses technology, such as a Point of Sale, to provide clear communication between residents and the kitchen.
- Responsibilities include customer service, food service, and communication.
Requirements and Qualifications
- Must be a minimum of sixteen (16) years of age.
- Must possess, at a minimum, a 10th grade education, have completed a similar educational level, or have sufficient work experience to meet the position's requirements.
- 1-year experience as a server/waiter, or in a similar food service environment.
- Working knowledge of health and safety policies and procedures.
- Freedom from illegal use of drugs.
- Freedom from use and effects of use of drugs and alcohol in the workplace.
- Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position.
- Demonstrates effective time management skills.