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Residential Community Supervisor

2 months ago

West Jordan, Utah, United States RHP Properties Full time
Position Overview

About RHP Properties

RHP Properties, headquartered in Farmington Hills, Michigan, stands as the largest privately held owner and operator of manufactured home communities in the United States. With a portfolio exceeding 360 communities across 30 states, we are dedicated to expanding our reach to offer accessible and affordable housing solutions nationwide. Our success is driven by the commitment and enthusiasm of our skilled workforce. We prioritize employee development through regular training, advancement opportunities, and engaging events that foster team spirit.

Role Summary

We are currently in search of a Residential Community Supervisor to oversee the daily operations, administration, and personnel management of our manufactured home community.

Key Responsibilities

  • Oversee and manage the daily collection of all rental payments, including late fees.
  • Address delinquent accounts and execute evictions in compliance with state and landlord regulations, attending court as necessary.
  • Recruit, train, and lead onsite personnel to ensure operational deadlines are met, while administering appropriate disciplinary actions when required.
  • Exhibit leadership through effective communication, professional demeanor, and adherence to company policies.
  • Conduct regular inspections of community grounds and properties to ensure a well-maintained environment.
  • Delegate tasks to maintenance staff using the Maintenance Work Order system.
  • Input lead data into the Lead Tracker System and complete guest documentation.
  • Process and approve invoices promptly, maintain petty cash, and track all financial transactions.
  • Manage employee records, timesheets, and documentation to ensure accurate payroll and benefits administration.
  • Review and analyze daily, weekly, and monthly reports, addressing discrepancies as needed.
  • Handle emergencies and mechanical issues, reporting to corporate as required, which may necessitate availability outside of standard hours.
  • Oversee the refurbishment process of community-owned homes.
  • Maintain awareness of safety protocols and implement corrective measures to ensure a secure environment for residents and staff.
  • Foster relationships with residents and address their needs promptly.
  • Coordinate marketing efforts, promotions, and presentations of homes as directed by the Regional Manager.
  • Perform additional duties as assigned.

Qualifications

  • 2-3 years of experience in property management with demonstrated leadership capabilities.
  • Exceptional customer service, communication, and organizational skills.
  • Detail-oriented with strong multitasking and problem-solving abilities.
  • Proficient in MS Office, particularly Excel and Outlook; experience with MRI is a plus.
  • Flexibility to work evenings and weekends as needed.
  • Proven ability to lead and collaborate effectively in a dynamic environment.
  • Valid driver's license is required.
  • High School diploma or GED is mandatory.

Compensation and Benefits

This full-time position offers competitive compensation along with commission opportunities. Benefits include medical, dental, and vision insurance, paid time off and holidays, life insurance, and a 401K plan.