Optometric Technician

About the Role:

We are seeking a highly skilled Optometric Technician to join our team in a part-time capacity. As a key member of our eye care team, you will be responsible for providing exceptional patient care and support to our doctors and patients.

Key Responsibilities:

• Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients.
• Perform preliminary clinical data collection, including autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry.
• Support in-person and video-assisted eye exam appointments as available.
• Deliver insertion and removal training to new contact lens wearers and train additional team members on how to do so.
• Support patients and store teams through the booking process, including appointment confirmation, annual exam outreach, and contact lens follow-up.
• Efficiently manage patient flow through the eye exam process.
• Provide support to doctors in maintaining accurate records of data collected.
• Help prepare reports for other medical professionals as needed.
• Ensure adherence to governmental regulations and company procedures.
• Prepare and maintain an organized exam room, replenishing supplies, keeping contact lens trials up-to-date, and ensuring the highest standards of cleanliness.
• Support the retail sales team as directed by the Store Leader.

Requirements:

• Professional, articulate, and compassionate approach to patient care.
• Effective team player with excellent communication and collaboration skills.
• Excellent multitasking, organization, and time management skills to prioritize appointments and maintain efficient patient flow.
• Precise and comfortable with technology, with the ability to quickly learn and effectively use new medical applications.
• Excited to work side-by-side with a doctor in a high-volume retail setting.

Preferred Qualifications:

• 1+ years of experience in a medical environment supporting doctors.
• Exceptional knowledge of eyewear and ability to accurately describe features and benefits.
• Working knowledge of G Suite.
• Previous work experience with optometry, electronic health records, or medical care.
• Familiarity with healthcare technology systems and equipment.
• Completion of an Optometric Technician training program or CPOT certification.

Warby Parker offers a competitive hourly rate and a cash bonus as part of the total compensation package. Details will be discussed during the application process.