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Customer Service Representative

2 months ago

Waukee, Iowa, United States YMCA of Greater Des Moines Full time
Key Responsibilities

This position delivers exceptional service to all members, guests, and program participants, focusing on developing member-centered relationships and exceeding expectations.

  • Respond to member inquiries and concerns in a timely and professional manner
  • Develop and maintain strong relationships with members, staff, and program participants
  • Provide accurate and helpful information to members and guests
  • Assist with program registration and membership sales
Job Requirements

To be successful in this role, you will need to possess excellent communication skills, a positive attitude, and a passion for delivering exceptional service. You will be the face of the YMCA of Greater Des Moines, providing a positive and welcoming experience for all members and guests.

We are a dynamic and growing organization dedicated to providing top-notch services to our members. Our team is committed to excellence and we are looking for like-minded individuals to join us.