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Tax Preparer Specialist

3 weeks ago


Waynesboro, Virginia, United States Jackson Hewitt Full time
Job Summary

We are seeking an experienced Seasonal Tax Preparer to join our team at Jackson Hewitt. As a key member of our tax preparation services, you will be responsible for providing exceptional customer service and ensuring accurate tax return preparation.

About the Role

This is a seasonal position that requires a highly motivated individual with excellent communication skills. You will work closely with clients to understand their financial situations and provide personalized tax planning solutions. Your attention to detail and ability to work under pressure in a fast-paced environment will be essential in meeting our high standards of quality and accuracy.

Key Responsibilities
  • Presents the company's value proposition to clients and uses prescribed selling techniques.
  • Conducts thorough in-person interviews with potential clients using our proprietary tax software application.
  • Delivers exceptional customer service by anticipating client needs and considering the impact of all decisions/actions on the client.
  • Completes all related tax forms in accordance with policies, legislation, and regulations.

Requirements
  • Top candidates will have experience or desire in providing exceptional client service and performing multiple tasks in a fast-paced environment.
  • High School Degree or equivalent required.
  • PTIN (Preparer Tax Identification Number) required.
  • Good communication, interpersonal, and customer service skills.
  • Basic knowledge of computer functions and math required.

What We Offer
  • A highly competitive hourly rate plus three bonus programs.
  • A comprehensive training program to ensure your success in the role.
  • The opportunity to work with a dynamic and passionate team dedicated to delivering exceptional customer service.

Salary Range: $15-$20 per hour.