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Service Team Associate

2 months ago

Morton Grove, Illinois, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales floor team in achieving sales goals.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and back areas
  • Support the sales floor team in achieving sales goals, including assisting customers with product selection and providing recommendations
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment
  • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves
  • Perform other duties as assigned by management, including assisting with special projects and events
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Strong communication and interpersonal skills
What We Offer

Michaels Stores offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.