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Patient Access Representative II
2 months ago
We are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare operations team, you will be responsible for ensuring seamless patient access and registration processes, while providing exceptional customer service and support.
Key Responsibilities- Registration and Scheduling: Complete accurate and timely patient registration, including demographic data collection, insurance verification, and scheduling of appointments and procedures.
- Customer Service: Provide world-class customer service to patients, families, and healthcare providers, ensuring a positive and respectful experience.
- Financial Clearance: Ensure accurate and efficient financial clearance processes, including patient liability collection and cash reconciliation.
- Medical Necessity and Insurance Verification: Verify medical necessity and insurance coverage for patients, ensuring compliance with regulatory requirements.
- Communication and Collaboration: Effectively communicate with patients, families, healthcare providers, and internal teams to ensure seamless care coordination and patient flow.
- Education: High School Diploma or equivalent required; some college coursework preferred.
- Experience: 0-1 year of customer service experience in a healthcare setting; 0-1 year of administrative experience in a medical facility or related area preferred.
- Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; proficiency in PC/CRT/printer; knowledge of medical terminology and insurance regulations.
This role requires the ability to work in a hospital administration setting, with potential exposure to life-threatening patient conditions. You must be able to sit at a computer terminal for extended periods, occasionally lift/carry items weighing up to 25 lbs, and frequently stand, sit, and walk.
What We OfferAs a valued member of our team, you will enjoy a competitive benefits package, opportunities for professional growth and development, and the satisfaction of working for a leading healthcare solutions company like Conifer Health Solutions.
