Patient Access Emergency Department Registration Specialist
4 weeks ago
At Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As a Patient Access Emergency Department Registration Specialist, you'll play a vital role in connecting patients with the care and resources they need.
Key Responsibilities:
- Communicate effectively with patients and families to complete the registration process, ensuring accurate and complete information.
- Utilize computer systems to enter and verify patient data in real-time, maintaining the highest level of accuracy and completeness.
- Gather necessary clinical information and process referrals, pre-certifications, and pre-authorizations according to insurance plan requirements.
- Verify insurance coverage and benefits, creating price estimates and reverifications as needed.
- Collect patient co-pays and discuss out-of-pocket financial obligations with patients.
- Identify and attempt to collect outstanding balances from previous visits.
- Respond to patient inquiries with compassion and respect, addressing routine and sensitive topics.
- Analyze patient data reports and follow up on issues and inconsistencies.
- Stay up-to-date on specific registration requirements for various areas, including Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
Requirements:
- High School Diploma or equivalent.
- 1+ years of customer service experience in a hospital, office setting, or phone support role.
- Ability to work flexible shifts, including night shifts on Tuesdays and Wednesdays (6 PM - 6:30 AM).
- Ability to complete training during day shifts.
Preferred Qualifications:
- Experience with Microsoft Office products.
- Experience in a Hospital Patient Registration Department, Physician office, or medical setting.
- Working knowledge of medical terminology.
- Understanding of insurance policies and procedures.
- Experience in insurance reimbursement and financial verification.
- Ability to perform basic mathematics for financial payments.
- Experience in requesting and processing financial payments.
Soft Skills:
- Strong interpersonal, communication, and customer service skills.
Physical and Work Environment:
- Standing for long periods (10 to 12 hours) while using a workstation on wheels and phone/headset.
At Optum, we're committed to creating a healthier atmosphere by promoting diversity and inclusion. We're an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression.
-
Patient Access Coordinator
4 weeks ago
Chandler, Arizona, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at UnitedHealth Group. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by providing exceptional customer service and administrative support.Key Responsibilities:Communicate effectively with patients...
-
Patient Access Coordinator
2 weeks ago
Chandler, Arizona, United States Optum Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Optum. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, providing exceptional customer service, and maintaining accurate records.Key Responsibilities:Register patients in...
-
Patient Access Coordinator
2 weeks ago
Chandler, Arizona, United States UnitedHealth Group Full timeKey Responsibilities:As a Patient Access Representative at UnitedHealth Group, you will be responsible for communicating directly with patients and their families to complete the registration process. This involves collecting patient demographics, health information, and verifying insurance eligibility and benefits.Key Skills:Excellent communication and...
-
Patient Access Coordinator
2 weeks ago
Chandler, Arizona, United States UnitedHealth Group Full timeJob SummaryWe are seeking a skilled Patient Access Representative to join our team at UnitedHealth Group. In this role, you will be responsible for communicating directly with patients and their families to complete the registration process.Key ResponsibilitiesCollect patient demographics and health informationVerify insurance eligibility and benefitsUtilize...
-
Travel Nurse RN
2 months ago
Chandler, Arizona, United States Accountable Healthcare Staffing Full timeJob Title: Travel Nurse RN - Emergency Department SpecialistJob Summary: Accountable Healthcare Staffing is seeking a skilled Travel Nurse RN to fill a position in the Emergency Department.Key Responsibilities:Provide high-quality patient care in the Emergency DepartmentCollaborate with the healthcare team to ensure seamless patient careDevelop and implement...
-
Emergency Department Nurse
2 weeks ago
Chandler, Arizona, United States Banner Health Full timeJoin Our Team at Banner HealthOverview:Banner Health is a leading healthcare provider in the region, and we are seeking a dedicated and compassionate Registered Nurse to join our Emergency Department team. As a Registered Nurse in our Emergency Department, you will be part of a dynamic and collaborative team that provides high-quality patient care in a...
-
Emergency Department Nurse
3 weeks ago
Chandler, Arizona, United States MedPro Healthcare Staffing Full timeJob Title: Emergency Department Registered NurseMedPro Healthcare Staffing is seeking a dedicated and experienced Emergency Department Registered Nurse for a travel nursing assignment in a reputable healthcare facility.Job Summary:We are looking for a skilled and compassionate Emergency Department Registered Nurse to provide high-quality patient care in a...
-
Travel Nurse RN ED
2 weeks ago
Chandler, Arizona, United States Travel Nurses Full timeJob Title: Travel Nurse RN ED - Emergency DepartmentWe are seeking a skilled Travel Nurse RN ED - Emergency Department to join our team at Travel Nurses, Inc. This is a 13-week contract with 36 hours per week, 12-hour shifts, and a competitive pay package.About the JobThis is an exciting opportunity to work in a dynamic Emergency Department environment. As a...
-
Emergency Department Nurse
2 weeks ago
Chandler, Arizona, United States Fusion Medical Staffing-Nursing Full timeJob DetailsFusion Medical Staffing-Nursing is seeking a travel nurse for a medical travel opportunity in a dynamic and fast-paced environment. As a travel nurse, you will have the opportunity to work in a variety of settings and gain valuable experience in emergency department nursing.Job DescriptionAs a travel nurse in the emergency department, you will be...
-
Emergency Department Nurse
2 weeks ago
Chandler, Arizona, United States Banner Health Full timeJob Title: Registered Nurse - Emergency DepartmentBanner Health is seeking a highly skilled and compassionate Registered Nurse to join our Emergency Department team. As a Registered Nurse in this role, you will be responsible for providing high-quality patient care, collaborating with the healthcare team, and making a positive impact on the lives of our...
-
Emergency Department Nurse
2 weeks ago
Chandler, Arizona, United States Cross Country Nurses Full timeEmergency Department Nurse OpportunityCross Country Nurses is seeking a skilled Emergency Department Nurse to join their team. As an Emergency Room Nurse, you will be the first line of defense for patients requiring urgent medical care. Your expertise will be essential in treating patients with trauma, injuries, or severe medical conditions.Key...
-
Emergency Department Nurse
6 days ago
Chandler, Arizona, United States Skyline Med Staff Nursing Full timeAt Skyline Med Staff Nursing, we are seeking a skilled Emergency Department Nurse to join our team. This is a travel nursing opportunity in the Emergency Department, where you will be responsible for providing high-quality patient care in a fast-paced environment.Job Requirements:Current RN licensure in the United StatesExperience in the Emergency...
-
Travel Nurse RN ED
2 weeks ago
Chandler, Arizona, United States OneStaff Medical Full timeJob Title: Travel Nurse RN ED - Emergency DepartmentOneStaff Medical is seeking a skilled travel nurse RN ED - Emergency Department to join their team in Chandler, Arizona.Job Description & RequirementsSpecialty: Emergency DepartmentDiscipline: Registered Nurse (RN)Duration: 13 weeksShift: 12 hours, nights, flexibleEmployment Type: TravelAs an Emergency...
-
Emergency Department Nurse Traveler
2 weeks ago
Chandler, Arizona, United States Fusion Medical Staffing-Nursing Full timeJob Title: Emergency Department Nurse TravelerFusion Medical Staffing-Nursing is seeking a skilled Emergency Department Nurse Traveler to join their team in Chandler, Arizona.Job DetailsSpecialty: Emergency DepartmentDiscipline: Registered NurseDuration: 17 weeksHours: 36 hours per weekShift: 12 hours, daysEmployment Type: TravelResponsibilitiesProvide...
-
Travel Nurse RN ED
2 weeks ago
Chandler, Arizona, United States MedPro Staffing Full timeJob Title: Emergency Room Registered NurseMedPro Healthcare Staffing is seeking a highly skilled Emergency Room Registered Nurse to join our team for a travel nursing assignment in Chandler, Arizona.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelAs...
-
Emergency Room Nurse Specialist
1 week ago
Chandler, Arizona, United States TotalMed Staffing Full timeEmergency Room Nurse SpecialistAt TotalMed Staffing, we're seeking a skilled Emergency Room Nurse Specialist to join our team. As an Emergency Room Nurse Specialist, you'll provide high-quality patient care in a fast-paced emergency setting. Your responsibilities will include assessing and treating patients, collaborating with the emergency room team, and...
-
Travel Nurse RN ED
2 weeks ago
Chandler, Arizona, United States American Traveler Full timeEmergency Department Travel Nurse RN Job OpportunityAmerican Traveler is seeking a skilled Emergency Department Travel Nurse RN to join their team in Chandler, Arizona.Job Description:This travel nursing job offers a unique opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a talented team...
-
Travel Nurse RN
2 months ago
Chandler, Arizona, United States American Traveler Full timeJob Title: Travel Nurse RN - Emergency DepartmentJob Summary: American Traveler is seeking a skilled travel nurse to join our team in a dynamic Emergency Department setting.Job Responsibilities:Provide high-quality patient care in a fast-paced Emergency Department environment.Collaborate with interdisciplinary teams to ensure seamless patient care.Develop...
-
Emergency Department Nurse
3 weeks ago
Chandler, Arizona, United States MedPro Healthcare Staffing Full timeJob Title: Emergency Department Travel NurseMedPro Healthcare Staffing is seeking a skilled Registered Nurse to join our team as a travel nurse in the Emergency Department. This exciting opportunity offers a chance to work with a top healthcare client and gain valuable experience in a fast-paced acute care setting.Job Requirements:Active RN LicenseDegree...
-
Registered Nurse
4 weeks ago
Chandler, Arizona, United States Banner Health Full timeJob Title: Registered Nurse - Emergency DepartmentBanner Health is seeking a skilled Registered Nurse to join our Emergency Department team. As a Registered Nurse in this role, you will be responsible for providing high-quality patient care in a fast-paced emergency setting.About the Role:Assess and prioritize patient needs in a dynamic and rapidly changing...