Customer Service and Insurance Specialist
3 weeks ago
We are looking for a highly skilled and motivated individual to fill the position of Customer Service and Insurance Specialist at the Martin Agency Farmers Insurance. As a Customer Service and Insurance Specialist, you will be responsible for providing exceptional customer service to our clients, as well as identifying and cultivating new business opportunities through various channels.
The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a commitment to delivering exceptional customer experiences. They will also be self-driven, goal-oriented, and preferably hold an insurance license. Previous experience in sales or customer service is beneficial.
This role offers a competitive commission-based compensation package with significant opportunities for professional growth and advancement. The estimated annual salary for this position is $65,000 - $85,000, depending on performance and experience.
Key Responsibilities:
- Provide exceptional customer service to clients, responding to inquiries, resolving issues, and addressing concerns.
- Identify and cultivate new business opportunities through various channels, including networking, referrals, and cold calling.
- Meet with clients to assess their insurance needs, explain policy options, and recommend appropriate coverage solutions.
- Present insurance products effectively, handle objections, and close sales to meet or exceed targets.
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