Financial Services Professional
2 weeks ago
Are you passionate about delivering exceptional client service and supporting the growth of a leading financial services firm? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our team as a Client Specialist at Baird.
About the RoleAs a Client Specialist, you will play a critical role in providing operational support to our Financial Advisors, helping them to deliver tailored wealth management solutions to our clients. Your primary responsibilities will include:
- Client onboarding coordination, including managing prospect pipelines, generating proposals, and preparing new account paperwork.
- Gaining knowledge of and leveraging partnerships with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
- Answering incoming phone calls, handling client needs, and advising Financial Advisors on action taken.
- Scheduling client appointments and conference rooms as needed.
- Assembling and generating materials for client meetings, including paperwork and reports.
- Ensuring business adherence with firm and financial industry regulatory policies.
- Managing Financial Advisor and team social media presence, including website, LinkedIn, and Twitter.
- Maintaining Client Relationship Management (CRM) systems for Financial Advisors and leveraging the platform to manage client relationships.
- Organizing and coordinating seminars and client events at the direction of Financial Advisors.
- Seeking ways to enhance Financial Advisor business effectiveness and marketability.
- Initiating and completing transactions required to fully service client accounts, including paperwork, correspondence, and client request fulfillment.
- Entering security orders, including stocks, bonds, fixed income, options, annuities, and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
We offer a unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership. Our team is passionate about achieving great results for clients and giving back to the communities where we live and work. As a Client Specialist at Baird, you will have the opportunity to:
- Work in a fast-paced environment that will enable you to grow as a professional.
- Enjoy flexible work-life balance and a strong, stable employee-owned firm recognized as a great place to work since 2004.
- Benefit from significant technology training, plus extensive one-on-one training and support.
- Be part of a team that is committed to inclusion and diversity, fostering an environment where diversity unites rather than divides us.
We are seeking a highly motivated and detail-oriented individual with:
- 2+ years of prior industry and/or administrative work experience.
- Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire.
- A focus on excellent client service.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
- Excellent verbal and written communication skills, with the ability to adeptly exchange ideas and information.
- Detail-oriented with an emphasis on accuracy.
- Strong organizational skills, with the ability to prioritize workflow and achieve specific goals in a timely manner.
- Understanding of compliance regulations and correspondence policies, with the ability to maintain client confidentiality in all situations.
- Good analytical and critical problem-solving skills.
- Bachelor's degree preferred, but not required.
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