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Café Operations Supervisor
2 months ago
Supervisor de Operaciones - Ninety-Two Bakery & Café
El Supervisor de Operaciones en Ninety-Two Bakery & Café es responsable de gestionar las actividades diarias del equipo de atención al cliente, que incluye baristas y panaderos. Este puesto implica una interacción directa con los clientes y los miembros del equipo para garantizar un servicio de alta calidad y mantener los estándares del café. Trabajando en estrecha colaboración con el Gerente, el Supervisor de Operaciones desempeña un papel fundamental en la implementación de la visión del café.
Responsabilidades Principales
- Coordinar las operaciones diarias del área de atención al cliente y la cocina
- Participar en el reclutamiento, capacitación y gestión del personal
- Supervisar el inventario, la limpieza y la eficiencia general del café
- Fomentar relaciones con clientes, personal y proveedores
- Asegurar que se cumplan los objetivos financieros mediante una gestión adecuada
- Brindar apoyo durante períodos de alta demanda y escasez de personal
- Asistir en actividades de catering y venta al por mayor
- Mantener altos estándares de higiene y seguridad
Requisitos
- Experiencia en manejo de efectivo y gestión financiera
- Habilidades demostradas en liderazgo y desarrollo de equipos
- Capacidad para mejorar procesos operativos
- Fuertes habilidades organizativas y de toma de decisiones
- Dominio de herramientas informáticas
- Se prefiere experiencia previa en un rol similar
Ambiente de Trabajo
- Entorno de restaurante con demandas físicas
- Se requiere buena visión y audición
- Capacidad para levantar objetos
Horario y Beneficios
- Posición a tiempo completo con un paquete de beneficios competitivo
- Horas regulares con algunos turnos de fin de semana
- Oportunidades para capacitación y desarrollo profesional