Client Care Coordinator

2 weeks ago


Stevensville, Montana, United States SkinSpirit Full time
Client Care Coordinator Job Description

At SkinSpirit, we're dedicated to providing exceptional client care and customer service. As a Client Care Coordinator, you'll play a vital role in ensuring our clients receive the best possible experience.

Key Responsibilities:
  • Provide exceptional client care and customer service
  • Manage appointments, including scheduling, moving, and canceling
  • Actively promote our clinic, treatments, services, and products
  • Accurately complete client transactions
  • Manage multiple responsibilities while maintaining composure and prioritizing client needs
  • Perform opening and closing duties of the clinic
  • Provide basic office administrative support tasks
  • Maintain a professional and clean work environment and appearance
  • Maintain complete confidentiality in all client matters
Requirements:
  • HS Diploma or GED required; AA preferred
  • At least 1+ years of customer service experience
  • Exceptional customer service skills
  • Ability to multitask, prioritize, and organize with a consistently high level of accuracy
  • Must be a team player
  • Knowledge of Internet, Word, Excel, Outlook, and the ability to learn new software quickly
  • Excellent written, verbal, and interpersonal skills
  • Great attention to detail and accuracy
What We Offer:
  • Competitive benefits package
  • Generous employee discounts
  • Friends & Family discounts
  • Beautiful working environment with a stellar team
  • Paid holidays
  • 401k plan with a company match program
  • Medical, Vision, and Dental insurance

We're an equal opportunity employer and welcome applications from qualified candidates. If you're passionate about delivering exceptional client care and customer service, we'd love to hear from you



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