Current jobs related to Senior Culinary Supervisor - Belfast, Maine - Belfast Community Coop

Job Type

Full-time

Position Overview

The Senior Culinary Supervisor plays a crucial role in ensuring the efficient operation of the Prepared Foods kitchen during designated shifts. This position involves overseeing the opening and closing of the department as scheduled. Key responsibilities include supporting kitchen personnel, managing daily production tasks, addressing equipment and product quality concerns, resolving customer inquiries, and performing the duties of a production cook. The Senior Culinary Supervisor is vital to the kitchen team, providing immediate leadership in accordance with departmental standards and leveraging on-shift experience to suggest enhancements in operational processes.

Key Responsibilities

Ensures the effective operation of the Prepared Foods kitchen throughout the shift

• Offers real-time supervision and assistance to kitchen staff, ensuring adherence to customer service and operational protocols.
• Identifies and resolves equipment and product quality issues by executing basic troubleshooting steps as per standard operating procedures (SOPs) and escalating when necessary.
• Addresses customer inquiries and complaints in alignment with the Co-op's service standards, ensuring customer satisfaction and asset protection.
• Monitors compliance with food safety regulations among all department personnel during the shift.

Manages department opening and closing procedures as scheduled

• Adheres to departmental and store-wide SOPs to maintain security, including locking and unlocking the facility, conducting opening and closing inspections, and effectively communicating staffing, equipment, and supply concerns.
• Develops production lists and outlines workflow for the scheduled shift, communicating requirements to team members and making adjustments as needed.
• Ensures that opening and closing responsibilities, such as cleaning, sanitation, and temperature checks, are completed thoroughly and punctually.

Performs the duties of a Production Cook as required during the shift

• Demonstrates recipe execution and adherence to departmental standards in food preparation.
• Exemplifies safe work practices.
• Balances supervisory responsibilities with hands-on cooking tasks effectively.

Trains department personnel as directed

• Provides training to new and developing staff on proper techniques and behaviors.
• Creates and updates departmental SOPs, training materials, and other documentation as instructed by the department manager.
• Utilizes on-shift experiences to recommend updates or modifications to departmental processes and procedures as necessary.
• Models effective communication channels to raise concerns and address issues.

General Expectations for All Employees

Essential Functions of All Positions:

• Delivers exceptional customer service to both internal and external clients, in person and via phone.
• Responds promptly and transparently to customer inquiries.
• Greets customers warmly and maintains a friendly demeanor.
• Communicates with respect and professionalism.
• Adheres to uniform requirements (nametag, apron, chef coat, etc.) to ensure visibility and safety.
• Seeks assistance from colleagues and offers help to customers and team members as needed.
• Operates efficiently and safely.
• Takes initiative and collaborates as part of a team.
• Maintains a positive attitude towards work.
• Works with others to find solutions and accepts decisions once made.
• Continues to learn and develop knowledge relevant to the position, the Co-op, and the industry.
• Demonstrates consistent and reliable attendance.
• Follows departmental procedures and SOPs.

Qualifications (Knowledge, Skills, and Abilities)

Preferred:

• Proficient knife skills, including the ability to perform specific cuts.
• Experience with basic maintenance of kitchen equipment.
• Experience in leading a team, preferably in a commercial kitchen setting.
• Demonstrated experience in customer service.
• Training in kitchen sanitation and food safety practices.

Minimum:

• Basic math skills (addition, subtraction, division, multiplication).
• Strong command of spoken and written English.
• Effective communication skills; ability to work closely and cooperatively with others.
• Ability to function effectively as part of a team.
• Knowledge of basic kitchen safety, with the ability to instruct others.
• Time management skills sufficient to independently prioritize and complete critical tasks promptly.
• Experience in a commercial kitchen environment.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands for handling, feeling, and fine manipulation. The employee is frequently required to reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. This position requires work in a kitchen environment, including the use of knives, cleaning chemicals, and exposure to varied temperatures such as walk-in coolers and ovens. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The noise level of the work environment is usually moderate. The employee must be able to maintain focus in an environment with multiple levels of noise and prioritize competing demands for attention.

Note: This job description does not imply that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties as requested by authorized personnel. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, incumbents must possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than the 'at will' relationship.

The Belfast Community Co-op is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Salary Description

$18.00 hourly

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