Member Services Associate

3 weeks ago


Weatherford, Oklahoma, United States YMCA of Greater Oklahoma City Full time
Job Title: Member Services Associate

Imagine making a difference in your community every day. As a Member Services Associate at the YMCA of Greater Oklahoma City, you will be the first point of contact for our members and guests, providing exceptional service and support to ensure a positive experience.

Key Responsibilities:
  • Provide member services, including membership sales, tours, and answering phone calls.
  • Process membership and program information, accept payments, and create membership cards.
  • Assist with 24-hour questions, rent lockers, and party rentals.
  • Serve as a liaison between members and program supervisors.
  • Handle and resolve member inquiries, concerns, and complaints.
  • Monitor facility as required.
  • Perform other duties as assigned.
Requirements:
  • Must be 18 years of age or older.
  • Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills, and accuracy.
  • Must be able to lift 30 pounds.
  • Must stay current in CPR/AED/O2 and First Aid, renewed annually.
  • Must complete all required Annual Compliance Trainings within 30 days of hire and renew annually.
Salary:

$10.00 per hour



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