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Revenue Cycle Specialist

2 months ago

Texarkana, Texas, United States Christus Health Full time
Job Summary

We are seeking a highly skilled Revenue Cycle Specialist to join our team at Christus Health. As a key member of our revenue cycle team, you will be responsible for providing medical collection services for our TLRA collection units.

Key Responsibilities
  • Collection Services: Utilize your strong background in medical collections to successfully resolve accounts placed with TLRA for collection.
  • Communication: Communicate effectively with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines.
  • Account Management: Document and update patient account information in TLRA's collection software system timely and accurately.
  • Customer Service: Handle inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
  • Research and Analysis: Perform research and analysis of account issues and strive to resolve problems timely and accurately.
  • Productivity: Ensure daily productivity standards are met.
  • Patient Relations: Promote positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.
Requirements
  • Education: High School diploma or equivalent years of experience required.
  • Experience: 3-5 years of experience preferred in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required.
  • Licenses, Registrations, or Certifications: None required.
Work Environment

This is a full-time position with a TBD work schedule.