Chief Enterprise Resilience Strategist

6 days ago


Dinan, Bretagne, United States Capital One National Association Full time

We are seeking a highly motivated Senior Risk Manager to join our Customer Resiliency team at Capital One National Association. As a Senior Risk Manager, you will play a key role in the ongoing management of our Enterprise Event and Issue Standard.

Job Summary:

This is a hybrid position, requiring approximately 2-3 days per week spent in-person at one of our offices, with Mondays and Fridays being virtual work days. You will be responsible for leading a team of risk managers who facilitate the risk event life cycle, including root cause analysis, containment, remediation, and recovery efforts.

Responsibilities:
  • Lead a team of risk managers to develop practical solutions to improve risk event management processes using data and technology
  • Collaborate internally and with our risk community to mature our risk event practice methodologies and advance learning
  • Leverage data and analytics to manage risk and create visibility to business health, as well as determine best practices and lessons learned regarding components of the Event & Issue management framework
  • Collaborate effectively across multiple organizations outside of Customer Resiliency to achieve objectives for the Customer Resiliency business
Requirements:
  • Bachelor's Degree or military experience
  • At least 5 years of Project Management experience
  • At least 5 years of Risk Management or Process Management experience
  • At least 2 years of People Management experience
Preferred Qualifications:
  • Master's Degree
  • Process Management Certification- LEAN, Six Sigma
  • Compliance Certification- CRCM, CIPP
  • 7+ years Business Process Management experience
  • 7+ years of experience in Project Management
  • 5+ years of experience in People Management

The estimated annual salary for this position is $95,000 - $120,000, based on industry standards and location. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.



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